
- #Activity diagram for intranet chatting system registration#
- #Activity diagram for intranet chatting system software#
The chatbot can provide personalised responses to customer's questions about products and services, purchases/orders, and service issues. The search can be for the last 30 days, last 6 months, 'or' last year. Search purchase history (search ordered items).

The feedback can be provided via star-rating, a comment box, or the company's social media. The payment can be via a PayPal account for credit card.
#Activity diagram for intranet chatting system registration#
Personalisation is for the type of registration (basic, gold, 'or' diamond) and period of registration (one month free trial, six months 'or' one year). The categories include: office supplies, software, electronics, video games and music. Edit profile (a customer can edit his/her profile). A customer can create an account, so the customer can fill the personal details section 'and' view purchase history. Individual consumers: the system should enable the consumers to: Create a customer profile. Individual customers who use the Business-to-Consumer (B2C) module of the system to purchase a product B Employees of the enterprise, who use the Intranet module to manage internal business operations. Requirements Users of this system are: A. You have to act in the best interest of the client with a high degree of autonomy.

You have four weeks to analyse and design the system. After interviewing the potential users of the system, you have identified the following requirements. You are currently studying an IT design unit and you are one of the students Azteck has recently employed. A2Zteck also realised that Electronics Ideas is struggling with responding to too many customers who are asking for service support, therefore the new online store needs to include a chatbot that provides automated personalised responses to the service enquiries. For example, it does not allow creating and editing customer profile, does not support personalising the service, and customers are unable to provide feedback on quality of the service. Electronics Ideas sells a range of products and currently owns a website, but it has limited functionalities. Once the new team was established, A2Zteck targeted a new business client, called Electronicsldeas who needs to employ a fully functional online store. In 2020, the founders employed five IT students and a team leader. The company was set up in the year 2017 by four IT graduates. We usually suggest Lucidchart for this diagram.Ĭase 1: Azteck Azteck is a consultancy company who provides technology solutions for a wide range of enterprises. We recommend that you use between 50 to 80 shapes (boxes, decision nodes, fork and join, arrows.) to show the process that a user goes through to purchase online.
#Activity diagram for intranet chatting system software#
You can use Lucidchart, Draw.io, Signavio or any other software that you prefer. Preferably, your activity diagram is vertical (not horizontal). Use decision nodes two or three times and fork and join two or three times in your model. checkout), not how the system processes information (e.g. The label/name of each activity should describe a user's actions (e.g. To draw the diagram, you need to explore your selected website and follow the process of purchasing one or more items (you don't need to actually purchase an item – just explore the website). Drawing a relevant activity diagram depends on the website you have selected. There is no template or prescribed way of drawing an activity diagram.

The process of online purchasing should cover all purchase activities from the login step to receiving the receipt of purchase. Transcribed image text: Item 5(a) - Activity Diagram: You need to draw an activity diagram for the system that has been mentioned in Case 2.
